A “Hybrid” E-commerce Experience
The Internet is a great way to find new customers and for many e-commerce websites “click and purchase” and “1-click buying” work very well.
However, at Maycroft, we believe in a more “hybrid” e-commerce experience. While our website serves as an online showroom, where stock items can be purchased in a few clicks, we still strongly encourage those clients who want to discuss all the options available to contact us directly by email or phone. In other words, we are committed to providing each client with the best shopping experience for their needs and circumstances. From impulsive, passionate one-click shoppers to more premeditated purchases, there are several ways to discover, buy and fall in love with our beautiful Lloyd Loom furniture.
Maycroft’s Bespoke Customer Service
The primary contact at Maycroft Lloyd Loom is Lisa Jagger, who is our Sales Account Manager. Lisa has been with Maycroft for 6 years and she has now built up a wide knowledge of not only Lloyd Loom market in general, but also Maycroft’s wide range of exclusive product options. Lisa came to Maycroft with a wide experience of customer service resulting from running her own company for a number of years, and she is now the first and main point of contact for those who are either delving into Lloyd Loom furniture for the first time or looking to buy yet another beautiful piece for their collection.
Lisa is always busy ensuring that all our customers enjoy the best possible experience, and she follows every step of the sales process, which often involves several phone calls and emails. Very often Lisa sends samples of Lloyd Loom weave colours and fabrics to help clients make an informed choice and to show them the quality of our furniture.
Providing our Customers with the Best Shopping Experience
Thanks to Lisa’s hard and passionate work, Maycroft Lloyd Loom has many satisfied Trade and Retail customers, who very often mention Lisa when they kindly leave comments in the Review section of our website.
Lisa is an integral part of the Maycroft Lloyd Loom family, and her efforts are very much appreciated by Management and customers alike.